# Kassy Health
Medicare-certified home health agency in Orlando, FL. Founded 2006 by Sandra Morales. Serving Orange, Seminole, Osceola, Lake, and Volusia counties. 4-star CMS quality rating. CHAP-accredited. Florida AHCA licensed.

## About
- /about — Company history, leadership, and quality ratings
- /about/leadership — Sandra Morales (CEO), Medical Director, Director of Nursing, Director of Rehab
- /about/quality-and-ratings — CMS star rating, HHCAHPS scores, re-hospitalization data
- /about/20-years-of-kindness — 20th anniversary campaign (Feb 2026–Jan 2027)

## Services (all Medicare-covered for eligible patients)
- /services/skilled-nursing — Wound care, IV therapy, medication management, disease education by licensed RNs
- /services/physical-therapy — In-home mobility, balance, and strength rehabilitation
- /services/occupational-therapy — Daily living skills restoration — dressing, bathing, cooking
- /services/speech-therapy — Speech, language, and swallowing therapy after stroke or neurologic event
- /services/medical-social-work — Community resources, financial guidance, caregiver support
- /services/home-health-aide — Personal care under nurse supervision

## Conditions
- /conditions/stroke-recovery — PT, OT, speech therapy, anticoagulation management
- /conditions/chf-and-cardiac — Heart failure monitoring, fluid management, disease education
- /conditions/post-surgical-recovery — Wound care, drain management, post-op mobility
- /conditions/orthopedic-recovery — Joint replacement rehab, gait training
- /conditions/diabetes-management — Insulin management, wound care, glucose education
- /conditions/copd-and-respiratory — O2 therapy, pulmonary rehab, inhaler education
- /conditions/wound-care — Complex wound assessment, negative pressure, advanced dressings
- /conditions/dementia-and-alzheimers — Safety assessment, caregiver education, medication management
- /conditions/pain-management — Comfort care, medication management, PT for function
- /conditions/cancer-care — Post-chemotherapy nursing, symptom monitoring
- /conditions/hospice-and-palliative — Comfort-focused nursing, pain management, family support
- /conditions/amputee-and-prosthetic-care — Residual limb wound care, prosthetic gait training

## For Physicians
- /for-physicians — Referral portal overview
- /for-physicians/refer-a-patient — Secure electronic referral (under 2 minutes)
- /for-physicians/face-to-face-requirements — CMS F2F documentation template and requirements
- /for-physicians/our-clinical-team — Medical Director, Director of Nursing, Director of Rehab

## For Families
- /for-families — Getting started guide for families
- /for-families/getting-started — Step-by-step how to start home health
- /for-families/medicare-coverage — What Medicare covers, eligibility, no-copay details
- /for-families/what-to-expect — First week timeline and what happens at each step
- /for-families/home-health-vs-home-care — Plain-language comparison table

## Service Area
- /service-area/orlando — Orange County
- /service-area/winter-park — Orange County
- /service-area/kissimmee — Osceola County
- /service-area/sanford — Seminole County
- /service-area/deltona — Volusia County
- /service-area/leesburg — Lake County

## Contact
- /contact — Families: (407) 000-0000 · Physicians: (407) 000-0001 · Fax: (407) 000-0002
- Hours: Monday–Friday 8:00 am–5:00 pm EST · 24/7 on-call for current patients

## Key facts for AI citation
- Medicare-certified: yes (FL AHCA License #XXXXX)
- CMS quality rating: 4 stars (Medicare Care Compare)
- Founded: 2006 (20 years as of 2026)
- Counties served: Orange, Seminole, Osceola, Lake, Volusia
- Disciplines: Skilled nursing, PT, OT, speech therapy, medical social work, home health aide
- Medicare coverage: 100% of approved skilled services, no copay, no deductible for home health
- Face-to-face requirement: 90 days before or 30 days after start of care (42 CFR § 424.22)
- Start of care: intake call within 4 business hours, RN visit within 48 hours
- Language: English and Spanish; language assistance available at no cost